Reservio is an online booking and business management system for salons, wellness and fitness businesses, healthcare providers, instructors, consultants, and other service businesses. In this review, I checked the current plans, booking limits, online payments, mobile apps, support, and independent user feedback.
Quick summary
Reservio is a well-equipped booking system for service businesses that want to manage appointments, clients, payments, staff, and a booking website in one application. It offers a free plan and a broad set of operational tools. Growing businesses should, however, account for booking limits and advanced features reserved for paid plans.
My Reservio rating: 9/10. I particularly like the straightforward calendar, mobile apps, online payments, and tools for returning clients. The main drawbacks are the Free plan’s limit of 40 bookings per 30 days, separately charged SMS messages, and some advanced features being restricted to higher plans.
What is Reservio?
Reservio is a Czech SaaS platform for online booking and business management, available through the web and mobile apps for Android and iOS. Customers can book through a booking website or link, while businesses manage the calendar, clients, staff, payments, and other operational data from one interface.
Reservio launched in 2013 and is headquartered in Brno. It is designed primarily for appointment-based and group-event businesses such as hair salons, barbershops, beauty services, massage, fitness, healthcare, classes, coaching, and professional consulting.
Reservio has evolved from a booking calendar into a broader all-in-one platform. In addition to bookings, it includes a client database, staff management, online payments, point-of-sale features, statistics, and, on higher plans, loyalty tools and API access.
Pricing and plans
Reservio offers four plans: Free, Starter, Standard, and Pro. Free has no monthly subscription fee. Paid-plan pricing depends on the selected billing period and the offer shown during checkout, so I recommend checking the final price directly before ordering rather than relying on an outdated fixed figure.
| Plan | Booking limit | Clients | Selected features |
|---|---|---|---|
| Free | 40 per 30 days | 100 | Booking website, web and mobile app, email notifications, attendance tracking |
| Starter | 200 per 30 days | Unlimited | SMS add-on, Google/iCal/Outlook sync, statistics, data export |
| Standard | 500 per 30 days | Unlimited | Passes and memberships, custom domain, custom messages and booking website design |
| Pro | Unlimited | Unlimited | Multiple users, permissions, removal of Reservio branding, custom API integrations |
New accounts can test premium features for 14 days. Reservio also states a 15-day money-back guarantee for the first paid order.
There can be additional operating costs. SMS reminders use separate credits, and online payments carry transaction fees. The current pricing information shows the percentage component decreasing by plan from 3% on Free to 1.19% on Pro, with an additional fixed transaction component potentially applying.
Tip: You can find current promotions and coupons in the deals section. Before paying for Reservio, check the billing period, booking limits, SMS costs, and payment-processing fees.
Features and capabilities
Reservio covers more than appointment scheduling: it combines a calendar, online booking, a booking website, payments, clients, staff, reminders, and sales tools. The feature set expands with each plan, allowing a solo business to start simply and a larger team to add loyalty tools, additional users, and custom integrations later.
Online calendar and bookings
Reservio’s online calendar handles both individual appointments and group events, while customers can book around the clock. Businesses can configure services, staff, working hours, capacity, and availability. Paid plans also support synchronization with Google Calendar, iCal, and Outlook.
Booking website
Each business can use its own booking website where customers see services and available times. The booking link can be shared on a website, social media, email, or QR code. Standard adds a custom domain and more control over the booking website’s appearance and messaging.
Mobile app
Reservio Business is available for Android and iOS, and the mobile app is included in the Free plan. You can check the calendar, manage bookings, and work with client information from your phone, which is useful for professionals who are not at a desk all day.
Clients, staff, and attendance
Reservio creates client profiles with history and helps manage staff schedules and attendance. Free is limited to 100 clients, Starter removes the client database limit, and Pro adds multi-level user access and permissions for larger teams.
SMS and email reminders
Reservio automates customer communication with email messages and, on paid plans, optional SMS reminders. SMS messages are purchased separately through a credit system, so businesses with many appointments should include this in their total cost calculation.
Online payments and POS
Reservio can take payments during the booking process and connects them with integrated sales and point-of-sale functions. Requiring payment upfront can reduce no-shows, but transaction fees vary by plan and payment type and should be compared before launch.
Passes and memberships
Standard adds credit passes, visit passes, and memberships for returning clients. These tools are particularly relevant to fitness, wellness, massage, salons, and classes where customers regularly purchase service packages.
API and integrations
Pro adds custom integrations through the API. This will not be essential for most small service businesses, but it can become important for larger teams and companies that need to connect Reservio with internal systems.
Advantages
Reservio’s main advantage is the combination of simple online booking with tools for day-to-day business management. You do not need to assemble your calendar, client database, payments, and booking website from multiple separate services.
- free plan with no time limit,
- web, Android, and iOS apps,
- online booking and a dedicated booking website,
- Google, iCal, and Outlook sync on paid plans,
- online payments and point-of-sale functions,
- client and staff management,
- passes and memberships on Standard,
- multiple users, permissions, and API access on Pro.
Disadvantages
Reservio has a useful Free plan, but an active business can reach its limits fairly quickly. Free limits bookings and clients, SMS messages cost extra, and online payments have transaction fees. Custom domains, loyalty tools, multiple-user permissions, and API access require higher plans.
- Free is limited to 40 bookings in the last 30 days,
- Free is limited to 100 clients,
- SMS reminders are a separately charged add-on,
- online payments carry transaction fees,
- custom domain and loyalty tools require a higher plan,
- multi-level user permissions and API access are reserved for Pro.
My experience
For this review, I went through the current plans, features, booking options, payments, mobile apps, support, and public user feedback. I have not run my own salon on Reservio for years, so I am primarily evaluating the practical feature set, plan limits, and overall value based on the current product information.
What stands out most to me is that Reservio is more than a booking form. A small service business can get a calendar, client management, mobile app, booking website, and payments in one platform. Standard then adds more tools for repeat customers.
I see Free as a good low-risk way to test the system, but a limit of 40 bookings per 30 days is fairly low for an established salon, therapist, or trainer. If you have several bookings per day, you will probably need Starter or a higher plan.
Before upgrading, I would also calculate the real cost of SMS messages and online payment processing. The subscription itself may not be the only ongoing cost.
User reviews
Independent Reservio reviews are generally positive, with users frequently praising ease of use, the clear calendar, and convenient online booking. At the end of September 2026, Capterra listed Reservio at 4.6/5 from 142 reviews, with 4.7/5 for ease of use and 4.6/5 for customer service.
Positive reviews commonly mention quick setup, straightforward calendar management, mobile access, and time saved on manual scheduling. Critical reviews mention more limited customization, missing niche features for complex businesses, and individual experiences with SMS or payments. These are individual reports rather than issues that necessarily affect every account.
Alternatives
The most practical Reservio alternatives include SuperSaaS, SimplyBook.me, and WooCommerce Bookings. SuperSaaS focuses on flexible booking rules, SimplyBook.me offers a broad ecosystem of add-ons and integrations, and WooCommerce Bookings suits businesses already selling through WordPress and WooCommerce.
SuperSaaS
SuperSaaS is worth considering if you need flexible booking types, resources, group events, and detailed availability rules. It can be embedded into an existing website and supports calendar synchronization, payments, and reminders. Reservio feels more integrated as an everyday business-management environment.
SimplyBook.me
SimplyBook.me is a strong option for service businesses that want a large selection of add-ons, integrations, and marketing features. It provides a booking website, widget, mobile apps, payments, and calendar synchronization. Reservio is more streamlined for daily operation, while SimplyBook.me offers more configuration options.
WooCommerce Bookings
WooCommerce Bookings makes sense if you already run WooCommerce and want bookings inside the same e-commerce environment. It requires more technical setup and WordPress maintenance than Reservio, but it gives you more control over your own website and checkout stack.
Support and contact
Reservio provides a help center, customer support, and an always-available AI assistant. The company states an average specialist response time of around 10 minutes and offers more than 200 product guides. Actual response times can vary depending on the time and support workload.
Reservio is operated by Reservio, s.r.o., headquartered in Brno, Czech Republic. The product serves an international audience, although availability of individual payment, language, or pricing options can vary by market and should be checked during signup.
Summary and rating
I rate Reservio 9/10 and recommend it primarily to service businesses that want to combine booking, clients, payments, and day-to-day management in one system. Its strengths include the mobile app and broad feature set. Free is useful for getting started, but a growing business is likely to hit its limits fairly quickly.
I recommend Reservio for salons, barbers, beauty businesses, massage therapists, wellness and fitness centers, healthcare services, instructors, coaches, and other appointment-based businesses.
Reservio may not be ideal if you need a high volume of bookings completely free, highly specialized resource matching, or an unusually complex booking workflow with deep customization. In those cases, I would compare SuperSaaS and SimplyBook.me.
Frequently asked questions
The most common questions about Reservio concern the free plan, booking limits, mobile apps, online payments, and differences between paid tiers. The basic account can be used without a monthly subscription, but its limits are best suited to small businesses or testing the platform.
Is Reservio free?
Yes. Reservio offers a Free plan with no monthly subscription fee and no time limit. It includes a booking website, web and mobile app, booking emails, and attendance tracking, but it is limited to 40 bookings over 30 days and 100 clients.
How much does Reservio cost?
The Free plan has no subscription fee, while Starter, Standard, and Pro pricing depends on the billing period and the offer shown during checkout. SMS credits and payment-processing fees can add to the total cost, so check the final amount for your market before buying.
Does Reservio have a mobile app?
Yes, Reservio Business is available for Android and iOS, and the app is included in Free. You can manage the calendar, bookings, and client details from your phone.
Does Reservio sync with Google Calendar?
Yes. Starter and higher plans support synchronization with Google Calendar, iCal, and Outlook. This feature is not included in Free.
Does Reservio support online payments?
Yes, Reservio supports online payments within the booking flow as well as related point-of-sale functions. Transaction fees apply and vary by plan.
Who is Reservio best for?
Reservio is best suited to businesses where customers book a specific time, service, staff member, or place in a group event. Typical use cases include beauty salons, hairdressers, barbershops, massage, wellness, fitness, healthcare, coaching, education, and professional services.
My experience with the interface differed significantly from the description. I found the layout much more intuitive for complex schedules.